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A customer and employee-centric platform consolidating all AML/KYC processes
How does it look on screen
Discover our product

A customer and employee-centric platform

For employees

Smooth processes and interactions for all departments involved
Quick data access & complete audit trail
Access & viewing rights based on staff roles/departments to ease workflows

For end-clients

KYC processes with no paper or printing requirements
Fast KYC data validation and submission process (typically <10 min)
Digital identification & e-signature options to save time

For both

Elimination of repetitive tasks
Reduction of administrative burden

How does it look on screen

KYC Lifecycle Management

Compliance and front-office staff can oversee all client dossiers

Benefit from a lifetime view of each client and respective charts for a visual overview of the statuses.
Perform easy data refreshes, ongoing due diligence and periodic KYC reviews.
The analysis tool allows institutions to review groups of clients (through filters) or at an individual level.

Digital onboarding (1/4)

Process start

The end customer can initiate his onboarding process on the welcome page (white-labelled, can be fully customised)
The page provides different options where the end-customer may choose how to kick off the process

Digital onboarding (2/4)

Data capture

A first step is the data collection where the customer needs to enter his/her email address and telephone number to register.
A one-time password can then be sent to the mobile phone number provided, which is to be filled in.
After that, basic information such as name, birthday, place of birth, date of birth, etc. must be entered.

Digital onboarding (3/4)

Digital identification and e-signature processes for end customers

For secure identification, third-party digital identification providers can be integrated so that customers can choose their preferred method.
For example, they can choose to video chat with an agent in real time or scan an ID card with their smartphone.
To complete the onboarding process, e-signature modules can also be integrated to allow customers to sign off on their onboarding process.

Digital onboarding (4/4)

Completion of the digital onboarding process by compliance staff

The compliance officer has been notified that the end client's complete onboarding file is available.
It is now possible for the end-customer to review the signed agreement ('What you see is what you sign') as well as the data provided.
The risk assessment has already been carried out automatically.

Questionnaire renewal campaign (1/2)

Definition of clients' investor profiles (e.g MiFID II)

Financial institutions can request that end-users fill in a questionnaire to update client files.
Invitations are send out through e-mail, SMS text or paper mail.

Questionnaire renewal campaign (2/2)

Update of the investor profile through a branded interface

Firms can run campaigns on selected/filtered users to update their investor profile
Interface can be branded/customised, providing a trust-inspiring and modern customer experience.

Remediation campaign (1/5)

Missing or outdated client files are detected

The front officer reviews the existing customer file on the KYC Manager platform and discovers that some documents are missing.
In this case, end-users can be notified via email/SMS/paper mail to connect to the platform and update their profile, as required.

Remediation campaign (2/5)

Perspective of the end client when a remediation campaign is launched

End customers receive the email initiated by the front officer.
They can now identify themselves through the KYC Manager platform and complete their files following a number of steps
E.g. scanning the ID document, uploading new documents, providing missing personal data, submitting the national ID number and answering the PEP questionnaire.

Remediation campaign (3/5)

After completing the client file, the investor profile is sent back to a front officer

After completing/updating the profile, the end customer can check the data provided and then sign it digitally e.g. via token or third-party authenticator.
Once completed, it is automatically forwarded to a front officer via KYC Manager (or to back-office staff)

Remediation campaign (4/5)

The front officer is informed about end client’s dossier updates

The front officer is informed about the status update of the client’s dossier and checks the information.
If approved, the customer profile can be automatically forwarded to the compliance department of the financial institution via KYC Manager.

Remediation campaign (5/5)

Last checks by the compliance department to finalize the remediation campaign

The compliance officer receives the client's dossier already approved by the front officer and checks the documents submitted by the client.
A risk assessment based on PEP and sanctions lists is carried out automatically.

PEP/Sanction list campaign (1/2)

Run client records against blacklists/sanction lists

Compliance officers can cross-check KYC records against one or more PEP/sanctions lists.
This process can be automated on a recurring basis or on a manual basis.
The platform offers complete flexibility in the selection of lists against which KYC records ought to be screened.

PEP/Sanction list campaign (2/2)

Export data easily for reporting purposes

Enhanced functionality allows compliance and front officers to filter, export hit/no hit lists, display hit data, eliminate false positives
They can also export data easily for reporting purposes.

Discover our product

Watch our product demos and learn all about its work flows and advantages:

Client KYC file update demo

KYC Manager supports financial institutions in their KYC/AML digitisation journey. This video clip demonstrates how to optimise the updating process of KYC client files:

KYC Remediation demo

Move from legacy systems and use real-time tools to retrieve and update your clients KYC files. Watch our KYC Remediation demo:

Digital onboarding demo

Onboard your clients in a highly convenient and easy way. Watch our Digital Onboarding demo:

Do you want to know what we could build together or get a product demo?

Get in touch and we will evaluate how we may help you.

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Head of Product Management

Business Consultant

Head of Product Management

Business Consultant

Screens & Demo

Do you want to know what we could build together or get a product demo?

About Finologee

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Head of Product Management

Business Consultant

Head of Product Management

Business Consultant

Screens & Demo

Do you want to know what we could build together or get a product demo?

About Finologee

Menu

Contact

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