This website is provided by:
Finologee S.A. (hereafter referred to as “Us”, “We” or “Our”),
“Société Anonyme” (public limited company) incorporated under the laws of the Grand-Duchy of Luxembourg
7, rue J. Fischbach, L-3372 Leudelange”;
RCS Luxembourg B217853.
Support PFS (license No 06/19 as of January 24th, 2019), licensed as “Client communication agent”, and “Operator of secondary IT systems and communication networks operator of the financial sector”, respectively under the provisions of Article 29-1 and 29-4 of the Law of 5 April 1993 on the financial sector.
If you wish to contact us, please use the address: email@example.com
Access to, and/or/together with any other use (the “Use”) of this website (the “Website”) is subject to the General Terms and Conditions of use described below (the “GTC”).
When Using the Website and its related services, you (“You”) agree unreservedly to comply with the GTC. Should You do not agree with any of the terms of the GTC, You must stop using the Website.
The GTC might change from time to time at Our sole discretion, and You are required to consult it regularly. Should You do not agree with any of the changes made to the GTC, You must stop using the Website.
The texts, documents, newsletters, and/or/together with or any other material which are published on the Website (collectively referred as the “Content”) are notably intended for information and marketing purposes only. Content shall not be construed with any professional service and shall not be considered as such.
The Content may be not up-to-date, complete or accurate. The Content may be removed from the Website at any moment and without notice.
The Website together with any Content contained therein (text, images, graphics, sound, animations and videos, including the layout) is original material owned by Finologee S.A. or its licensors and protected as such by authors’ rights, trademarks, copyright, designs, database rights and/or any other applicable intellectual property right, whether registered or likely to be registered.
It is strictly forbidden to reproduce, copy, redistribute, extract from its database or re-use, or exploit in any manner, in whole or in part, by any means, and on any medium, any Content of the Website without Our express permission.
The Use of the Website shall not be interpreted consequently as assigning of granting any “licence” on the rights mentioned above derived from the Website and any Content.
Please note that the Website contains materials and content that may be protected by third-party intellectual property rights. The use of these third-party materials and content may be subject to terms and conditions determined by the respective third party.
You may print and temporarily store copies of the Website pages and Content for Your personal use provided that such print/temporary reproduction (the “Reproduction“) does not alter the Website page or the Content. You may provide the Reproduction to third parties for their personal use provided that You (and; if any, the third parties) (i) quote Finologee S.A. as the source, (ii) make no direct or indirect commercial use of the Reproduction and (iii) inform such third parties of this GTC. Permanent copying or storage of the Website (or any part thereof) or the re-distribution thereof by any means is not permitted.
The Website may contain hypertext links to other websites managed by third-parties (the “Links”). As We do not systematically monitor the content of those third-party websites, We are not responsible, and We shall not be held liable for the content of those websites, and particularly for the lawfulness or accuracy of such third-party content.
We are not responsible for any hypertext link operated by third parties that direct or redirect to the Website or Content hosted thereon. We reserve the right to prohibit and/or block any such hypertext links without prior notice. We further decline being held liable for such prohibition.
The Website, together with all Content or third-party content contained therein, is provided “as is” without any warranty of any kind. The Use of the Website and its Content is made at Your own risk.
To the extent permitted by the applicable law, We shall not be responsible or held liable for any damage arising from or in connection with the Use or the unavailability of the Website and/or the Content hosted and published thereon, including but not limited to any loss of profit, loss or deterioration of data, infection or deterioration of Your equipment by malicious software, etc.
The GTC are governed by the Law of the Grand-Duchy of Luxembourg.
Any dispute arising out of or concerning the Use of the Website, or in connection with the GTC, shall be subject to the exclusive jurisdiction of the Luxembourg Courts.
This Privacy Notice explains how Finologee S.A. (“Finologee” or “we”/”us”) collects, uses, shares and otherwise processes your Personal Data in accordance with applicable data privacy laws and regulations, which include the General Data Protection Regulation 2016/679 (“GDPR”) which is applicable as of 25 May 2018.
Your privacy is important to us. The purpose of this Privacy Notice is to inform you about the information Finologee may gather about you, how Finologee may use that information, whether Finologee discloses it to anyone, and the choices you have regarding our use of the information Finologee collects.
When using the term “Personal Data” in our Privacy Notice, we mean information that relates to you and allows us to identify you, either directly or in combination with other information that we may hold, as defined by the GDPR. From a general perspective, we process personal Data when necessary for us to perform our contractual obligations as the publisher of this Website (“Contractual Obligations”) and to enable us to be compliant with any legal or statutory obligations (“Legal Obligations”).
We may also process Personal Data when we consider that such processing can be based on our legitimate interests (“Legitimate Interest(s)”) and only when we assessed that your interests and fundamental rights do not override ours. For example, it may be in our Legitimate Interest to process certain Personal Data to continue to develop our business activities (quantitatively and qualitatively), to improve our business performance, etc.
Finally, please note that we may also need to process Data to respond to and to defend Finologee against any legal claim that may arise.
We use or may use your Personal Data for the following purposes (or as otherwise described at the point of collection) and on the following legal basis:
|For which purpose do we process your Personal Data?||On what legal grounds basis do we process your Personal Data?|
|Providing you with the service you have requested while browsing our website||Contractual Obligation, Legitimate Interest|
|Providing you with information/resources (and related accesses), or any other services that you may have requested from us||Contractual Obligation, Legitimate Interest|
|Communicating / distributing to you communications related to our products and services (e.g. newsletter and email marketing)||Legitimate Interest or consent|
|Promoting our events/conferences||Legitimate Interest or consent|
|Managing our website and displaying properly to your device(s)||Legitimate Interest|
|Complying with any applicable rules, laws and regulations, codes of practice or guidelines or to assist in law enforcement and investigations by relevant authorities.||Legal Obligations|
The categories of data collected for the above purposes are the following:
Finologee uses your Personal Data only for the purposes for which it was collected, unless we consider that we may need to use it for another purpose which is compatible with a current and original purpose. Should such new purpose be unrelated to the existing purposes, we commit to notify you and to explain such new purpose together with the legal basis on which we intend to base that new purpose.
We may collect personal information through your use of our website, when you contact or request information from us, when you subscribe to our newsletter/mailing list and, in the context of direct email marketing, through certain other means as detailed in section 5 (“Email Marketing”) below.
We may use data we obtain for purposes relating to our website and services, including (a) providing the website and services to you, (b) raising queries with you, and responding to issues you may raise, whether relating to our services or otherwise, (c) processing job applications and (d) generating anonymized statistics and analysing anonymized statistical usage data of our web site. We may use the following third-party service providers named below to process and store your data:
As a matter of policy, FINOLOGEE does not sell, rent or provide in any form any of your information to third parties for any advertising or marketing purposes.
However, we may use external services such as Google Analytics for providing statistical and analytical services and process data on our behalf, without being allowed to share it with third parties.
As mentioned above, we may include you in our newsletter and/or marketing mailing list based on:
Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third-party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.
We only collect certain data about you, as detailed above (personal identification data, content/messages you send to us). In addition, email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track recipients’ activity within email marketing messages. Tracking data may notably include: device data, IP address, forward/email open tracing, date/time/duration of recipient activity.
We will retain the data collected for email marketing purposes for a maximum of three (3) years from the date of the last communication with you.
As described above, your data may be processed by (i) WordPress and (ii) Mailchimp, both of which host data outside of the European Union, including in the United States, which is not recognised by the European Commission of offering the same level of protection as the European Union. Please be ensured that we take all necessary steps in this respect to verify that your Personal Data receives an adequate level of protection, either by entering into data transfer agreements including standard data protection clauses adopted or approved by the European Commission or by otherwise ensuring appropriate safeguards and, where needed, by taking additional supplementary contractual, organisational or technical measures.
If you have questions about the means we implement to ensure adequate protection of your Personal Data transferred outside of the European Union or wish to obtain a copy thereof, please contact us via firstname.lastname@example.org.
Under the GDPR you have various rights as an individual which you can exercise under certain circumstances in relation to your Personal Data that we hold. These rights are to:
We are committed to take appropriate technical and organisational measures to protect your Personal Data against unauthorised or unlawful processing and against accidental loss, disclosure, destruction or damage.
Your Personal Data is stored in the European Union. Electronic files that contain Personal Data are stored within a highly secured IT infrastructure.
We will only retain your Personal Data for as long as we need it in order to fulfil the purposes for which it was collected and processed, including for the purposes of satisfying any legal, regulatory, accounting or reporting requirements.
In the context of email marketing, we will retain your Personal Data as explained in section 5 (email marketing) above.
What is a cookie?
A cookie is a small piece of data or message that is sent from an organisation’s web server to your web browser and is then stored on your hard drive. Cookies can’t read data off your hard drive or cookie files created by other sites, and do not damage your system.
We use the following third-party cookies for this purpose:
Google Analytics: Google Analytics uses “cookies”, to help the website analyse how users use the websites, applications or services. Google Analytics mainly uses first-party cookies to report on visitor (aka. user) interactions on Google Analytics customers’ websites.
To opt out of being tracked by Google Analytics across all websites visit: http://tools.google.com/dlpage/gaoptout.
To view Google Analytic’s data retention controls, visit: Data retention – Analytics Help (google.com).
If you have questions or concerns regarding this Privacy Notice or you wish to exercise your rights in relation to your Personal Data, please do not hesitate to contact us at email@example.com or send your request to the following address:
7, rue J. Fischbach,
At Finologee, we try to do our best to meet your needs, but in case we failed, and you want to lodge a complaint, please find information about our process.
This procedure applies to Finologee’s clients. Please note that a complaint is filled by a professional to recognize a right or to remedy any harm. A simple request for clarification, a technical request or an installation problem does not constitute a claim.
This process is compliant with the Luxembourg and international legal framework mentioned below:
The claims should be sent by email or postal mail to:
Customer Support Department
7, rue Jean Fischbach
To ensure an efficient handling of your complaint, please provide your name, contact details, and the subject of your complaint.
A written acknowledgement of receipt will be provided within a period which shall not exceed 10 business days after receipt of the complaint, unless the answer itself is provided to you within this period.
Moreover, we ensure that each complainant is informed of the name and contact details of the person in charge of his/her file and we will inform you of the follow-up of your complaint.
If you did not obtain an answer or a satisfactory answer at the level at which you submitted your complaint in the first instance, the internal procedure give you the opportunity to rise the complaint up to the level of the management of Finologee.
In this respect, we provide the contact details of a person responsible at this level, our Chief Executive Officer.
Chief Executive Officer
7, rue Jean Fischbach
If the complaint handling at the level of the responsible person did not result in a satisfactory answer, we will provide you with a full explanation of our position as regards the complaint. We also will inform you about the existence of the out-of-court complaint resolution procedure at the CSSF.