Watch our explainer video KYC KYC Manager is a ready-to-use customer onboarding and KYC file update solution. We help Luxembourg-regulated insurers, fund managers and banks to digitise and streamline client onboarding, KYC file update campaigns and client KYC lifecycle processes in full compliance with Luxembourg’s financial industry regulations. REQUEST A DEMO A digital customer onboarding and KYC file lifecycle management platform, tailored for Luxembourg-regulated financial institutions. Manager
Ourproduct

What is KYC Manager?

KYC Manager helps Luxembourg’s financial institutions who are subject to anti-money laundering obligations to optimise the management of their KYC and AML-related processes, files and data sets.

Using our platform, financial institutions can connect their end-customers, front-office and compliance department on the same platform. The interface is both customer and employee centric and covers all parts of the customer KYC lifecycle.

Our modular solution helps firms to digitise customer lifecycle management, empowering them to maximise their operational efficiency. KYC Manager is built and run by Finologee and Harmoney.

Hosting & operations in compliance

KYC Manager is provided in a Software-as-a-Service (SaaS) mode and hosted in Luxembourg in a Tier IV data centre by EBRC.

Thanks to Finologee’s expertise in building and running business-critical and regulated infrastructures that are live since 2006, the SaaS framework that KYC Manager is part of, has been designed to meet the outsourcing requirements that apply to the Luxembourg financial industry.

Finologee operates under a ‘Support PFS” (Professional of the Financial Sector – “PSF de Support”, articles 29-1 and 29-4 of the Luxembourg 5 April 1993 law on the financial sector) Licence (N° 06/19) issued by the Luxembourg Minister of Finance and as such is subject to full financial industry compliance requirements. It is also ISO/IEC 27001 certified.

A comprehensive KYC solution tailored to your needs

KYC Manager’s modular design means our clients can cherry-pick the components and modules they need in areas such as customer identification, sanction list screening or electronic signature(s). The platform enables financial institutions to create hyper-personalised, end-to-end client and employee experiences.

Based on the needs of the financial institution, we can implement these ready-to-use components into the platform. By doing so, financial institutions design a tailored, frictionless, and efficient digital KYC user journey, adapted to their specific KYC needs.

The platform helps financial institutions offer smooth and digital KYC processes such as: customer onboarding, KYC remediation campaigns, client/account update campaigns, periodic KYC reviews, blacklist/sanction list checks, adverse media and business register/database checks and many others.

UseCases

We help private banks, fund administrators and insurers with every aspect of customer KYC lifecycle management. KYC Manager can be white labelled to offer a branded solution that is completely integrated into a firm’s individual customer experience.

We can tailor KYC Manager to each client to create a comprehensive KYC solution that meets each organisation’s specific needs.

Using KYC Manager, financial institutions benefit from more complete and higher-quality KYC files than with traditional KYC data collection processes. KYC Manager makes it easier and faster for customers to send KYC data, keeping up to date with the evolving regulatory landscape. The platform can be extensively customised to meet a regulated firm’s specific KYC update needs. With personalised workflows financial institutions can specify which data and documents need to be collected. KYC updates can take as little as 10 minutes, with data immediately available to compliance and back-office teams. Watch our explainer video

Benefit from a lifetime view of each client, perform easy data refreshes, ongoing due diligence and periodic KYC reviews. Our analysis tool allows institutions to review groups of clients (through filters) or at an individual level. Risk is reduced and staying on top of KYC at any point in a client's lifecycle is easier, faster and more streamlined for the institution and the end user.

Digitally onboard both natural persons and legal structures with intuitive and frictionless data and document collection processes. Front and back-office teams can perform any necessary verification and approval processes quickly and efficiently directly through the platform. Because documents and data are sent digitally, customer onboarding is simple and efficient. Customers benefit from a fast, modern and streamlined onboarding process. Financial institutions enjoy improved conversion rates, reduced onboarding time, real-time access to data and easier risk analysis.

Submit a list of KYC records to run against one or more blacklists/sanction lists. KYC checks can be automatised to check KYC records against blacklist/sanction lists on a recurring basis or can be run manually. The platform offers complete flexibility to choose which lists KYC records are checked against. Enhanced functionality allows our clients to filter, export hit/no hit lists, display hit data, eliminate false positives and export data easily for reporting purposes.

Through KYC Manager, financial institutions can request that end-users fill in a questionnaire to automatically define their MiFID II investor profile. Firms can run campaigns on selected/filtered users to update their investor profile through a branded interface, giving a confident and modern customer experience. Notify elected end-users via email/SMS to connect to the platform and update their profile when required. Compliance and back-office teams can check details and validate end-user profiles within the system and easily export data/files as required for reporting and internal use.

ThePlatform

KYC Manager can empower financial institutions on their KYC/AML digitalisation journey.

What arethe features?
1
Customisation

From the way customers are contacted to the data that is required, KYC Manager is a flexible platform that can be fully customised. Financial institutions can map out workflows that align with the institution’s requirements and risk matrix.

2
Pre-filled information

Existing client information is pre-filled and viewable to customers, so customers do not get frustrated providing relevant data already on record.

3
Batch functionality

KYC Manager removes the need for manual, case-by-case review and individual client KYC data update requests. The platform allows institutions to group clients and send them a digital KYC remediation request with a single click.

4
Front office involvement in KYC file updates and onboarding

KYC Manager allows for front-office involvement in the KYC client file update or onboarding process. Front-office teams (i.e., relationship managers, brokers) can launch workflows alongside compliance or back-office teams who review and validate the file completeness. Alternatively, back-office teams can trigger campaigns and front-office staff can view status and progress.

5
Real-time campaign monitoring

KYC Manager provides instantaneous client KYC file update campaign monitoring, allowing financial institutions to track real-time status on each customer file. A dashboard provides an overview of the whole campaign or all the institution’s KYC files, allowing for compliance teams to action workflows and evaluate risk with ease.

Ourpartners

KYC Manager integrates a network of top-tier KYC partners to seamlessly cover all aspects of KYC and AML compliance, from UBO, AML/Blacklist/Sanction List/PEP check to Customer Identification & Authentication.

  • All
  • Customer Identification-Authentication
  • AML-Blacklist-Sanction List-PEP check
  • UBO
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AML-Blacklist-Sanction List-PEP check

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Customer Identification & Authentication

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AML-Blacklist-Sanction List-PEP check

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AML-Blacklist-Sanction List-PEP check

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Customer Identification & Authentication

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Customer Identification & Authentication

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Customer Identification & Authentication

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Customer Identification & Authentication

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UBO

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Customer Identification & Authentication

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UBO

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UBO

Why shouldyou choose us

Ready-to-use KYC solutions

Cherry-pick components and modules to create hyper-personalised, end-to-end client and employee experiences. Our modular platform supports Luxembourg’s financial institutions to re-define customer lifecycle management, onboarding and KYC update campaigns. Firms can insource KYC lifecycle management, and all relevant departments are connected through a single platform. Using KYC Manager, financial institutions can offer modern, efficient options to their customers and their teams.

Streamlined customer experience

KYC Manager allows financial institutions to design new user journeys that are optimised and frictionless. By eliminating unnecessary touch points, end-users benefit from timely, holistic, and hyper-personalised customer flow and an improved experience.

Increased operational efficiency

Through a single platform, we help our clients link KYC systems and data to connect end-customers, the front-office and compliance department. All parties can work and exchange on the same platform so financial institutions can gain agility while reducing processing time and costs.

Effortlessly executed risk and compliance checks

KYC Manager helps financial institutions enhance their overall risk management. Centralise all compliance checks and KYC processes (i.e., ID Verification, PEP, blacklist/sanction list checks, adverse media and business register/database checks) on a single platform. Even when new compliance regulations come into play, KYC Manager can be adapted to create new workflows, processes or requirements so financial institutions have a solid and future-proof digital platform.

SuccessStories

Keytrade Bank Luxembourg

Keytrade Bank Luxembourg partnered with Finologee in order to provide our customers with a completely digitised onboarding process that enables them to fulfill the questionnaire to open their accounts in as little as 10 minutes. Keytrade is the first bank in Luxembourg to implement a fully digital solution.

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Baloise Belgium

In Belgium, Baloise Insurance relied on our partner Harmoney and quickly achieved a conversion rate of 80% when carrying out a digital data update campaign on more than 240’000 clients. The digital solution resulted in KYC files being better structured, and Baloise saw a significant increase in the quality of the data provided.

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La Mondiale Europartner

Leading Luxembourg life insurer, LA MONDIALE EUROPARTNER (LMEP) has been using KYC Manager to run a client KYC file update campaign, reaching 50% completion in just ten weeks for the client base in scope. Using the platform, LMEP has reduced the KYC submission and validation process to less than 10 minutes.

Read more
AboutKYC Manager

KYC Manager is a joint venture between Finologee and Harmoney. Finologee is a Luxembourg-based Fintech company, and Harmoney is a Belgian KYC specialist.

KYC Manager is a digital onboarding and KYC file lifecycle management tool. Finologee and Harmoney created KYC Manager to empower Luxembourg’s financial institutions to transform the way they manage the KYC of their clients. Using KYC Manager, financial institutions can create personalised digital user journeys covering all aspects of the KYC and AML lifecycle. Built with compliance in mind, KYC Manager’s setup enables users to meet all obligations of the highly regulated financial industry.

Harmoney brings a ready-to-use and pre-integrated solution built on secure software to ease KYC file lifecycle management. Finologee locally hosts the product as a “PSF du Support” (a licence granted by the Minister of Finance).

Resources
Please find here all the related material to KYC Manager.
KYC Manager Brochure

Finologee’s KYC Manager Brochure is ‘the’ guide for Luxembourg-regulated firms considering digitalising their KYC & AML processes.

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Product Demo Videos

Onboard your clients in a highly convenient and easy way. Watch our Digital Onboarding demo:

Product Demo Videos

Move from legacy systems and use real-time tools to retrieve and update your clients KYC files. Watch our KYC Remediation demo:

Our press release
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Do you want to know what we could build together or get a product demo?

Get in touch and we will evaluate how we may help you.