Hosting infrastructure
Infrastructure designed for security, availability
& compliance
Secure, certified, and highly resilient hosting infrastructure
Finologee operates all its products on a secure and resilient hosting infrastructure designed to meet the highest standards of the financial industry. As a regulated Support PFS and an ISO 27001:2022 certified company, Finologee places information security, availability, and operational resilience at the core of its technology foundation. Our infrastructure is hosted in Luxembourg with Deep (formerly EBRC), a POST Group company and a leading provider of ICT services for regulated and mission-critical environments.
This setup ensures that Finologee can reliably operate business-critical financial services while meeting strict regulatory, security, and compliance expectations.
Tier IV dual-datacenter architecture in Luxembourg
All Finologee products are hosted on a dual Tier IV datacenter architecture operated by Deep. Tier IV represents the highest internationally recognised level for datacenter reliability and is designed for continuous operation. It is built to tolerate failures of individual components or even an entire datacenter without service disruption, delivering an expected availability of 99.995%.
The infrastructure is distributed across two geographically separate Tier IV data centers in Luxembourg. Each site is fully autonomous and connected through redundant links, providing geographic resilience and protection against localized incidents.
Power supply is engineered without single points of failure. Each datacenter is fed by multiple independent utility providers and protected by redundant uninterruptible power supply systems and backup generators. This ensures uninterrupted operation even during extended power outages. Cooling systems follow the same redundancy principles to maintain stable operating conditions at all times.
Network connectivity is carrier-neutral and multi-homed, with connections to multiple national and international telecom providers. Traffic is routed dynamically to ensure optimal performance and automatic failover in case of provider issues. Integrated DDoS protection continuously monitors traffic patterns and mitigates malicious traffic before it can impact services.
Managed Kubernetes platform for availability and performance
Finologee runs its platforms on a fully managed Kubernetes infrastructure operated by Deep. This environment is designed for high availability, scalability, and operational stability. Workloads are distributed across multiple nodes and data centers, allowing the platform to automatically recover from infrastructure failures and adapt to changing load conditions.
The managed approach covers platform operations such as maintenance, updates, monitoring, and backup. Kubernetes orchestration ensures efficient resource usage, fast recovery, and consistent performance, even under peak demand. This provides a robust foundation for running critical financial workloads while maintaining predictable and resilient operations.
Defense-in-depth network and connectivity security
Security is implemented through a comprehensive defense-in-depth model combining multiple, independent protection layers. Network traffic is controlled and filtered through perimeter firewalls, internal segmentation firewalls, secure ingress components, and controlled routing paths. A Web Application Firewall protects against common and advanced web-based attacks, while proxies regulate and audit outbound connections.
Sensitive connections to partners and financial institutions can be established using IPSec VPNs, providing encrypted, authenticated network-level communication tailored to individual security requirements.
For financial messaging, the infrastructure integrates Swift Alliance Cloud using dedicated, segregated network connectivity. This connectivity is isolated from general internet traffic and compliant with the SWIFT Customer Security Programme, ensuring a high level of protection for sensitive financial communications.
Information security management
Information security,
systematically
managed
At Finologee, information security is a core foundation of how we design, operate, and continuously improve our services for the financial industry. We operate a comprehensive Information Security Management System (ISMS) that applies consistently across all Finologee product lines and organizational functions.
Based on ISO/IEC 27001:2022 - Best practices
Finologee’s ISMS is designed and operated in alignment with the internationally recognized ISO/IEC 27001:2022 standard. This framework provides a structured, risk-based approach to protecting information assets and ensures that security is managed systematically, transparently, and continuously.
Our ISMS follows the full lifecycle recommended by ISO 27001, including governance, planning, implementation, monitoring, internal audit, and continual improvement. This ensures that information security remains effective, measurable, and aligned with evolving regulatory, technological, and business requirements.
LIFECYCLE
01
Governance
02
Planning
03
Implementation
04
Monitoring
05
Internal audit
06
Continual improvement
A unified security framework across all products
The Information Security Management System applies to all Finologee product lines, services, and supporting functions. All organisational, people, physical, and technological controls defined in the framework are in scope and managed centrally.
This unified approach ensures consistency, avoids security gaps between product lines, and allows our clients to rely on a single, coherent security posture when outsourcing business-critical processes to Finologee.
Strong risk management culture in a financial-industry context
As a regulated entity operating in the financial sector, Finologee maintains a mature and structured Risk Management Framework fully integrated into its ISMS.
Information security risks are identified, assessed, treated, and monitored on an ongoing basis using a formal methodology. This includes operational, legal, regulatory, reputational, and technological risk dimensions. Residual risks are transparently reviewed and formally accepted at the appropriate management level, ensuring alignment with Finologee’s risk appetite and regulatory obligations.
This risk-based approach allows Finologee to proactively address emerging threats while maintaining resilience and operational continuity.
Focus on confidentiality, integrity and availability
Protecting client information is central to Finologee’s security strategy. Our controls are designed to safeguard the confidentiality, integrity and availability (CIA) of information throughout its lifecycle.
- Confidentiality
- Integrity
- Availability
A strong emphasis is placed on technological controls, including secure access management, encryption, logging and monitoring, vulnerability management, backup and recovery, and incident response. These controls are complemented by organizational governance, staff awareness, supplier oversight, and physical security measures.
Together, they form a layered and resilient security posture aligned with financial-industry expectations and regulatory standards.
Continuous improvement and transparency
Finologee’s ISMS is not static. Its effectiveness is regularly evaluated through monitoring, internal audits, and management reviews. Lessons learned from incidents, audits, and risk assessments are systematically translated into improvements.
This commitment to continual improvement ensures that Finologee’s security framework evolves alongside new threats, technologies, and regulatory developments.
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