KYC
Manager
Trusted by
Users
Asset managers
Fund admins & depositaries
Insurance companies
Private & commercial banks
Other regulated entities & institutions
Internal client systems
ERP
DMS
CRM
Core Systems
Client onboarding
Lifecycle management with continuous monitoring
Remediation campaigns
Third-party solutions
ID Now
World-Check
LuxTrust
Others
Investors
& End-clients
Individuals
Multi-person structure
Corporate structures & legal persons
KYC Manager optimises client and stakeholder interactions across onboarding, lifecycle management, and distribution value chains by automating workflows and data collection while ensuring compliance with highly regulated environments.
Designed for high-volume operations, it enhances efficiency, improves data accuracy, and integrates seamlessly into existing frameworks — giving financial professionals control and confidence in their compliance processes.
Success stories & testimonials
Fund Channel strengthens its KYC/AML capabilities by integrating Finologee’s KYC Manager
Managed compliance services with KPMG Luxembourg
KYC Manager can be used not only by internal teams, but also as part of a
managed-services model with KPMG Luxembourg.
The joint value proposition combines KPMG’s regulatory and operational expertise with the KYC Manager platform to design, run and optimise KYC and AML processes in a structured, industrialised way.
Your Company
Policies
Oversight
Decisions
Client acceptance
Risk classification
Governance, accountability and scalability
KYC reviews
Client outreach
Remediation campaigns
Document checks
Verifications
Human-led operations, client-controlled decisions
Instructions & oversight
Updates & reports
Human-led operations, client-controlled decisions
In this model, KPMG teams operate the day-to-day processes within KYC Manager: analysing client files, managing outreach and remediation campaigns, collecting and reviewing documentation, and performing checks and verifications. Clients, however, remain fully in control – they define policies and risk appetite, monitor activity in real time and take all final decisions (such as client acceptance, risk classification or escalation), in line with their regulatory obligations.
Governance, accountability and scalability
The joint setup is built around clear governance and audit-ready evidence. Roles and responsibilities are formally defined, with KPIs, quality controls and reporting delivered through KYC Manager’s dashboards and logs. This allows institutions to scale capacity and improve execution quality by leveraging KPMG’s operational teams, while maintaining ultimate accountability and oversight.
Explore KYC Manager
- Centralised dashboards offering a complete, real-time view of client dossiers, status updates and outstanding actions
- Automated data refreshes and document updates to maintain continuously accurate profiles across the lifecycle
- Integrated due-diligence workflows enabling ongoing, event-driven and periodic KYC reviews with full auditability
- Risk scoring, alerts and monitoring tools supporting proactive risk identification and mitigation
- Seamless cross-team collaboration with role-based task assignment for front office, compliance and operations
- Comprehensive history logs and audit trails ensuring transparent oversight and regulatory evidencing at every stage
- Guided onboarding journeys for individual, joint and business accounts with intuitive step-by-step flows
- Automated document capture and validation, including identity verification and structured data extraction
- Configurable eligibility checks and routing rules aligned with internal compliance policies
- Real-time status tracking and the ability for users to resume onboarding securely at any time
- Seamless integration with compliance tools for KYC/AML screenings, risk scoring and approval workflows
- A branded, digital-first onboarding experience that accelerates processes while ensuring regulatory accuracy
- Targeted outreach campaigns to request missing or updated client data, documents or declarations
- Flexible communication channels – email, SMS or postal mail – to reach investors effectively
- Custom questionnaires and data-collection forms tailored to remediation needs and risk segments
- Direct review and validation of updated information within the platform by compliance teams
- Automated reminders, tracking and escalation to ensure campaign completion and regulatory alignment
- A modern, digital-first remediation approach that improves data quality and reduces manual follow-up
Customer challenges
Select a challenge to see how it’s addressed.
Client onboarding friction
Challenge
Client onboarding is slow when data collection is fragmented
Collecting KYC information is rarely a single step. Teams must reach the right representative, gather data and documents across multiple channels, and keep the process moving even when clients pause and resume. For legal entities, ownership structures add another layer, as different individuals may need to contribute to identification and verification.
Solution
Digital onboarding flows that keep clients moving
KYC Manager structures onboarding around a dossier workflow: users initiate outreach, choose interaction methods, and guide end-clients through completing and updating information. The experience is designed so clients can confirm or amend pre-filled data, resume if interrupted, and, for legal entities, organise parallel flows by inviting UBOs to participate in identification and verification. The platform can also be delivered within the institution’s digital environment through single sign-on and application branding.
KYC files and ownership complexity
Challenge
KYC files become hard to control across teams, entities and structures
When KYC information lives across spreadsheets, email threads, shareddrives and disconnected tools, consistency and accountability suffer. Complex legal entity structures and documentation trails increase the risk of missing information, duplicated effort, and unclear ownership of decisions.
Solution
A single dossier per client, with structure and audit continuity
KYC Manager centralises information into a single dossier that brings together client identity data, documents, status, lifecycle review indicators, and risk score. The dossier view is designed to support structured review, with network visualisation of company structures and an activity log to preserve the decision trail. This sits alongside core capabilities for data, document and workflow management and role/access control.
Risk scoring and screening at scale
Challenge
Risk policies are difficult to translate into consistent decisions
Institutions need risk scoring and screening that is consistent, explainable, and aligned with internal policy. Doing this manually is slow, and it becomes harder as volumes rise, parameters multiply, and evidence needs to be retained and enhanced due diligence can integrate third-party providers, and outcomes can trigger workflow steps such as information requests.
Solution
Configurable risk scoring and screening, embedded in workflow
KYC Manager includes a risk scoring engine that can be tailored to the institution’s risk matrix, incorporating parameters such as country risk, adverse news, sanction lists and PEPs. Screening escalations and approvals, including a four-eyes review. Risk scoring results can be exported (for example as a PDF) to support internal review and evidence needs.
Periodic reviews and remediation
Challenge
Periodic reviews and remediation campaigns consume disproportionate capacity
Keeping KYC up to date is operationally demanding. Periodic reviews require dossiers to be reopened, clients to be chased for updates, and internal teams to complete checks and validation steps. Remediation campaigns amplify that load across entire client populations.
Solution
Lifecycle workflows that support reviews, reminders and remediation
KYC Manager supports periodic review by automatically reopening dossiers after a defined period and enabling automated reminders when clients do not update
information. It also supports remediation campaign workflows, including structured internal review steps and automated checks such as screening against sanctions and PEP lists as part of the process.
KYC data handovers and integration
Challenge
KYC data handovers break automation across internal systems
Even when KYC is completed, the value is reduced if enriched data cannot flow into client systems reliably. Manual export/import and inconsistent formats create friction for downstream processes and reporting.
Solution
Integration-ready KYC datasets for downstream consumption
KYC Manager supports integration patterns to import existing customer information and export enriched KYC data back into client systems. An API connector approach can cover dossier creation, customer data import, and customer data export to support operational automation and consistent downstream processing.
Core systems not optimised for KYC journeys
Challenge
Core systems and customer lifecycle platforms often lack KYC ready customer portal capabilities
Most core systems and CLM platforms were not designed to run structured KYC journeys. Teams fall back on emails, PDFs and one-off exchanges because portal features do not reliably support pre-filled data, step-by-step guidance, pause-and-resume flows, or coordinated inputs from multiple
stakeholders such as UBOs. Extending the core stack to cover these KYC-specific interactions typically requires heavy custom development and long IT queues processing. This keeps KYC interactions digitised and consistent without reworking delaying onboarding and periodic reviews.
Solution
KYC journeys that integrate neatly with existing systems via APIs
KYC Manager integrates through APIs to complement existing core and CLM platforms with KYC specific portal and workflow capabilities. Customer and account data can be pulled in for pre-filling and contextual checks, while structured KYC inputs, documents and status updates are synchronised back into internal systems for downstream
the underlying platform.
Key Functionalities
End-customer interaction
- Fully aligned with the EPC VOP Scheme
- Rulebook and Instant Payments
- Regulation milestones; roadmap
- Already mapped to PSD3/PSR.
End-customer management
Extensively validated across more than 200 banks and payment providers and three national roll‑outs (NL, BE, DK), handling high daily volumes with consistent match quality.
Oversight & risk
Standard REST API, sandbox environment and reference flows help projects reach production in weeks rather than months. Batch processing supported for treasury and back‑office use cases.
Key differentiators
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3rd Party Data & Components
KYC Manager integrates a selection of top-tier KYC feature/data providers and integrations to seamlessly cover all aspects of KYC and AML compliance, from ID&V, AML/Blacklist/Sanction List/PEP check to Customer Identification & Authentication.
Latest news on KYC Manager
Do you want to know what we could build together?
Or get a product demo? Get in touch and we will evaluate how we may help you.